I am hoping someone will have an answer for me as this has been driving me crazy. I have a Mac with an M1 chip with high screen resolution. I downloaded Parallels so I could run Articulate Storyline. However, whenever I open the app, everything is blurry.
I have tried everything I know to do: I changed the hardware settings to scaled versus Best for Retina Display and it was still blurry. I have changed the scaling and screen resolution with no success. Is there anyone out there who knows how to fix this?
It's hard to quality check my course when the graphics are so blurry. I have attached a screenshot for reference.
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6 Replies
Hi Morgan,
I found this article that has some resources for Using Articulate Software on a Mac with Parallels Desktop.
I also did some searching in some Parallels forums. Here's the link.
https://apple.stackexchange.com/questions/226932/everything-in-windows-looks-blurry
About halfway down the page, there are some posts that might give some insight into why the blurriness is happening.
I hope this helps you out.
John
Hi John,
I have tried everything in this article with no luck.
Hello Morgan!
Sorry for the trouble! If you're still seeing this issue, please don't hesitate to reach out to our Support Engineers by submitting a support case.
Did you end up figuring out how to fix this?? I'm having the same issue and it's driving me nuts!
storyline has always a blurry interface, if you set in windows 10/11 the display scaling other values than 100%
Hi Jessica!
I see you've been getting some help from the community, but I just wanted to share that since this thread is a little older some users may no longer be subscribed.
If you ever want to reach out to someone directly, you're able to do so by clicking on their name and navigating to the Contact Me link!