I have a course that utilizes markers on almost every slide. During my preview and on my review link, everything appears fine and smooth. But when my teammates try to review my course from their end using the same review link. the marker font animations become wonky. Please see the video recordings below for what I mean:
I figured it might be an internet issue and perhaps the review link just misbehaving, and if uploaded onto an LMS, everything should be fine. Upon uploading to test, it's the same result. It's smooth for me but not for others.
Another thing to note is that the font animation bug is arbitrary among my reviewers. They're experiencing the issue on different slides.
I'm sorry to hear that your teammates are experiencing this issue. Have they tried viewing the Review link in a different browser? This article about Review 360 Browser Support may be helpful to you.
I'm happy to test your file on my end as well! You can share it here or privately in a support case. We'll delete it from our systems once troubleshooting is complete.
1 Reply
Hi Yeniselle,
Thanks for reaching out!
I'm sorry to hear that your teammates are experiencing this issue. Have they tried viewing the Review link in a different browser? This article about Review 360 Browser Support may be helpful to you.
I'm happy to test your file on my end as well! You can share it here or privately in a support case. We'll delete it from our systems once troubleshooting is complete.