8 Replies
Crystal Horn

Hi John!  We don't put any limits on what you can do in Storyline (besides the file formats that we support).

Do you have a large video that you're trying to insert into a file?  Usually, your computer's processing power is a crucial element when working with media.  If it's cumbersome to add a large video directly to Storyline, you could host the video externally (e.g. on Vimeo) and embed it into your Storyline course.

Feel free to attach your video file for me to test!

Jami Francescon

New to Storyline - I usually export my produced videos out of Adobe Premiere at Vimeo settings 1280 x 720. These have proven to be optimal data size and data rate for web. Our story size set up in Storyline is 720x405 (16:9). I scale the video size down once imported into Storyline. I'm under the impression that choosing no compression will preserve the quality of the 1280 x 720. The videos seem to be loosing quality upon publish even though I've chosen no compression. 

Is the mismatch in size the problem. I would expect that if I were going in the opposite direction, but I'm putting a higher res video into a lower res storyline project.

Bailey Boudreau

Hi Crystal - this is a late reply. I am running into difficulty with a video I'm importing. It imports fine and plays in the video editing preview, but in the slide itself it stops about a minute short of the actual end time, and repeats the beginning of the video. Do you have any suggestions?

Ashley Terwilliger

Hi Bailey,

Do you have any triggers set up on the video or timeline to loop back to the start? That sounds like unusual behavior for Storyline to implement on its own. Have you tested previewing the entire slide to see if that's different or publishing the file to test that?  If you're not sure of the setup or still running into difficultly we'd be happy to take a look! 

Are you able to share a copy of your file with us? If so, you can upload at this link using the Add Attachment button or you always have an option to share privately with our Support Engineers. Either way, we'll delete it when done testing.