Menu - New Headings - Automatic numbering issue

Oct 27, 2023

Chris Forbes Eldridge
By Chris Forbes Eldridge

Hi. 

Just curious - not sure if I'm missing something here...

If I add a "New Heading" to a menu structure (Modern Player) and then use automatic numbering, the published menu no longer mirrors the SL file.

Example. I have slides 1.6 and 1.7 in Story View. I add a new heading to the menu to act as a visual section and move it (the new heading) above 1.6. I then indent 1.6 and 1.7 below the heading.... I turn on automatic numbering and.... 

  • In Player Properties - the menu looks as it should - i.e.(New Heading (no number associated with it) - then 1.6 and 1.7 respectively)
  • When published, the Heading is numbered and becomes 1.6, and (1.6 then becomes 1.6.1 and 1.7 becomes 1.6.2)

Unfortunately it appears that "to automatically number scenes and slides in your menu (as they appear in Story View), do this" isn't quite true. 

Reviewing become asynchronous as 1.6 is now 1.6.1 and 1.7 is now 1.6.2...

Is there a possibility that an added "New Heading" can be removed from automatic numbering and literally act as a section header?

Thank you.

CFE

 

 

5 Replies
Chris Forbes Eldridge
4 months ago12/18/23 at 11:39 am (UTC)

Hi Luciana, 

Thank you for getting back to me.

I've been extremely busy so have been unable to readdress this issue.

Do please see the attached screen shots.  They're heavily redacted. However you can see in the internal Menu.png how the Menu numbering has been created. If we look at entry 1.6 we can see that 1.7 has been demoted to appear "inside" 1.6 as a sub-slide. 

Now if we look at the Published Menu image we can see that 1.7 has now been renumbered to 1.61

So, it appears that the published slide numbering has been formatted using a different numbering level.

It would be helpful if this was a potential choice as unfortunately it can cause issues when reviewing / updating material i.e. a customer refers to 1.6.1 as this number does not appear inside the Storyline file / internal menu layout.

I am hopeful this would be a simple fix to implement?

Thank you for your time.

 

 

Jose Tansengco
4 months ago12/19/23 at 2:27 pm (UTC)

Hi Chris, 

Thanks for the screenshots!

It does look like the numbering in the menu is changing when the course is published. Does the same thing happen when you import your existing slides over to a new project file? If the issue persists after importing to a new project file, kindly share a copy of your project file here or in private by opening a support case so we can take a closer look at what's happening. We'll delete it when we're done testing!

Chris Forbes Eldridge
4 months ago01/02/24 at 10:33 am (UTC)

Hi Jose,

Happy New Year to you.

Okay, I have literally opened up a new SL360 project and imported all content from an ongoing project. 

I have altered the menu in the SL360 interface (as above) and published. 

I have attached x2 screen shots showing the continued error. 

The Internal UI Storyline Menu ISSUE.png shows how the menu layout is required. Slide 1.7 is indented / demoted to be a sub-topic / sub-content of 1.6

The External Published Storyline Menu ISSUE.png shows how the published numbered menu has converted slide 1.7 to 1.6.1

We can also see that the published version menu Slide 1.7 should in fact be 1.10

Naturally (as discussed above) this is very confusing for reviewing purposes etc.

Unfortunately a working project file cannot be provided. I am however positive this can be duplicated easily from a new project very quickly.

This error was generated using SL360 version v3.82.31354.0

Can a support case be opened please. Thank you.

 

 

 

 

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