Missing Arrows
Oct 31, 2012
By
Ron Stewart
Hi
I have a storyline presentation that when views in HTML5 on an iPad has some arrows missing on some of the slides. Other arrows on the same slides are there. I've tried bining them to the fron, making them thicker and replacing them. Always the same arrows are missing even after being replaced. The presentation looks fine in Flash.
Any thoughts please. I don't have much hair left to tear out 
Ron
5 Replies
Hi Ron, welcome!
If you'd like, we'd be happy to take a closer look at it. Please submit a case, including your .story file, using the link below so our support team can assist you further, and someone will be able to contact you ASAP:
http://www.articulate.com/support/contact/submit.php
Thanks!
Any solutions to this problem? It may be related to mine.
Hi Francisco,
In Ron's case, the arrows were imported from PowerPoint. Same with you?
I'm sorry, I miss that part. The arrows I'm using where generate in Storyline, as a shape and they have a grow animation on them. The arrows don't animate properly when viewing the content using the HTML5 version of the file.
Thanks, Francisco. As Christine mentioned over here, I'd recommend following up with Justin in your support case. He'll be more than happy to work with you to get this resolved.
This discussion is closed. You can start a new discussion or contact Articulate Support.