When I publish my storyline file in MP4 format, which I'm using as a component in Rise 360 as part of a module, however the video displays as a black screen prior to the learner clicking on it. Any advice on how to add a poster frame to this file prior to publishing? Many thanks!
You can try inserting an image into your published video so that this frame is what appears as the thumbnail when the video is added to a Rise 360 course. Here's how:
2 Replies
Hello Lisset,
Happy to help!
You can try inserting an image into your published video so that this frame is what appears as the thumbnail when the video is added to a Rise 360 course. Here's how:
Hope this helps!
Thank you!