I think I found a win 10 related bug, tested on two machines and one win 8 machine.when you publish this file. you will get the issue that the timeline stops working.
what you do: - create 2 slides both with mp4 video on it - place a textfield with a wipe animation in both slides - publish the file - in win 10 + google chrome the second slide won't play the time line properly, only what is immediately at the start of the time line will play - this is tested to work fine in win 8
- work around methods 1 - remove the wipe animations
alternative work around(this may be a hint to where the issue lies) 2 - place a empty 0.5 second slide in-between the two slides
I have attached the file you will have to publish it
I appreciate you mentioning that you are working with our support team. i took a look and see where you reached out (00813598) and are working with Jonathan. He has reached out to our Quality Assurance team as well.
Thanks for contacting Articulate Support and for uploading your project file.
We have reviewed your project file and we were able to duplicate your issue. I have submitted your case to our Quality Assurance team for their review.
As an additional workarounds, you can try doing the following below:
1) Disable seekbar in slide 1
2) Move the start time of the object with animation in slide 2 to .25 second so that it will not start at 0 second
We will keep you updated with any developments related to this issue.
3 Replies
Hi Byron!
I appreciate you mentioning that you are working with our support team. i took a look and see where you reached out (00813598) and are working with Jonathan. He has reached out to our Quality Assurance team as well.
update:
Thanks for contacting Articulate Support and for uploading your project file.
We have reviewed your project file and we were able to duplicate your issue. I have submitted your case to our Quality Assurance team for their review.
As an additional workarounds, you can try doing the following below:
1) Disable seekbar in slide 1
2) Move the start time of the object with animation in slide 2 to .25 second so that it will not start at 0 second
We will keep you updated with any developments related to this issue.
Thanks for popping in to share with the community Byron.
This discussion is closed. You can start a new discussion or contact Articulate Support.