I've built a rather complex quiz game and I'm working through a few bugs. One is that my multiple choice questions seem to be frozen after publishing.
ie. when I preview the question slide it works just fine but after publishing, when I go to the question slide via a question draw it doesn't work...I can't select the answers and nothing happens when you click submit.
Has anyone encountered this problem before that might be able to point me to a possible fix?
When you hover your mouse over the answers, do you see the light turqois hover coler displaying? If yes, is it displaying in front of answers you want to select?
If yes to both answers above, your hover are for the answers are overlapping each other - dissallowing you the ability to select them.
For you submit issue, how many retries have you set? Also check that you still have information to display in your feedback layers. It is possible you are getting a response to not answering the question, but your feedback layer is an empty template.
When I hover over answers the mouse changes to a hand, but the turquoise colour doesn't show. Hovering over the submit button again shows the hand, and the submit button changes to 'hover' state, but nothing seems to happen. I do have my correct and incorrect feedback layers which are working in preview mode but not in publish mode. :(
No triggers on the question slide at all at the moment, except to submit results when the submit button is clicked. But I guess I'm not even getting that far because I can't select an answer?
Hi Ashley, it is a very large file so I was trying to avoid that, however I will try to troubleshoot again and if unsuccessful, will send to support. I actually have a couple of problems I'm trying to solve that seem a mystery so I will probably end up doing that. Thanks!
7 Replies
Hi Miriam:
A couple of things to look for...
When you hover your mouse over the answers, do you see the light turqois hover coler displaying? If yes, is it displaying in front of answers you want to select?
If yes to both answers above, your hover are for the answers are overlapping each other - dissallowing you the ability to select them.
For you submit issue, how many retries have you set? Also check that you still have information to display in your feedback layers. It is possible you are getting a response to not answering the question, but your feedback layer is an empty template.
Hope this helps.
Best Regards,
Dennis Hall
Thanks Dennis!
When I hover over answers the mouse changes to a hand, but the turquoise colour doesn't show. Hovering over the submit button again shows the hand, and the submit button changes to 'hover' state, but nothing seems to happen. I do have my correct and incorrect feedback layers which are working in preview mode but not in publish mode. :(
Hi Miriam:
Have you got any triggers on your submit button (prior to the SubmitResults when user clicks)?
No triggers on the question slide at all at the moment, except to submit results when the submit button is clicked. But I guess I'm not even getting that far because I can't select an answer?
Hi Miriam,
Are you able to share your .STORY file here with us, or you can always submit it as a Support case so that we can take a look?
Hi Ashley, it is a very large file so I was trying to avoid that, however I will try to troubleshoot again and if unsuccessful, will send to support. I actually have a couple of problems I'm trying to solve that seem a mystery so I will probably end up doing that. Thanks!
Hi Miriam,
Thanks for the update. Feel free to share what other problems your encountering with us in the forums and we can try to help on those too!
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