4 Replies
Christie Pollick

Hi, Ray - Sorry to hear you are experiencing difficulties, but there are a few things we can try to address some common issues. Please make sure you are working locally as described here, and you may want to try importing the file into a new file. If you are still having issues, you might want to try to repair Storyline. Also, could you please ensure that you are utilizing the most recent SL2 Update? Info on Update 5 can be found here

Christie Pollick

Hi, John -- Thanks so much for your question and sorry to hear you are having difficulties! Please let us know if you experience the same behavior with Stratbeans' file, and if you still need additional assistance, I would recommend that you share your file here so we are able to take a closer look for you.