Multiselect quiz slide has issues with states on two answers - can't be deselected

Jun 06, 2023

So I used a prebuilt multiselect quiz slide.  It has five possible answers. For each answer option, there are states Normal, Selected and Down. Normal is blue--Selected and Down are red. The issue is that three of the answer choices work fine, but the other two cannot be deselected. If you click on them again, they stay red and they stay selected. (The others deselect and turn back to blue.) So if you accidentally click one of them (this was reported by a user), you're stuck. I see no triggers on the other layers. I see no other triggers on the base layer but the submit trigger. The initial states for all answers are set to Normal. What could possibly be wrong? 

4 Replies
Jose Tansengco

Hello Valerie, 

Thanks for sharing your project file!

I took a look at it and can confirm that I was able to observe the same issue. I was able to fix the behavior by recreating the two affected ovals from scratch indicating that the slide might have encountered some form of data corruption. 

This article explains the possible causes of slide corruption as well as tips on how to avoid it. Attached is a copy of the fixed slide for your reference. 

Let me know if you need anything else!

Valerie Vesper

Thank you so much! I did have some trouble with that slide, as I had to resize the oval to fit the text, and I recall there being issue.s I also had to change the colors and results layers to fit the rest of the CBT. Just as an aside, it would be easier to combine different quiz slides if the results slides were just in a couple formats. I really appreciate your help!!!