I have a simple interaction I created from a template. The arrows are suppose to move to the next layer when clicked by user but they are stuck on this one page. Any ideas for a newbie on how to fix this would be awesome. I have attached the file and a screenshot.
I opened your sample and when I preview it everything is working as it should. Each of the arrows clicked revealed the layer with the next person. Might you have any additional information you can provide about what you are experiencing? Thanks.
When I view it in Articulate Preview Mode....The triggers do not work. It
gets stuck on the Gary Richy page and does not show the other members of
the team. HMMM Well, I am going to put it in a larger course so maybe it
will act right then....Thanks So Much :-)
I have saved the file on my hardrive and even imported into the larger course but the buttons are still not working. This is what happens when I click on the arrows.
Thanks for sharing that video - I wonder if Dennis viewed it in Storyline 2, as it worked there, but since it was originally created in Storyline 1 that doesn't help you much. I'm taking a look at your Storyline 1 file now and will be in touch shortly.
I didn't see anything "off" in your file, so I looked at setting this up in a new file, and had to include an additional trigger to "hide layer this layer when the user clicks the arrow" but I also tried that same set up on your file and it wouldn't work. Similarly your "previous" arrow didnt' work on the first layer either. Have you looked instead at using individual slides?
Hi Robin, To answer your original question, just uncheck all of the layer properties you currently have checked for each slide layer. I tested and it works fine now (in SL 1). However, I'd suggest moving your main nav arrows to a separate space from your slide content, then creating a main page for your personnel info links. So, just use the "info interaction" slide as your reference point page, and convert the individual photos into links to the corresponding layers. That way, you can give your end users a reference point from which to view each of the personnel links (and show them which ones have been visited).
I ended up screenshooting the pages and dropping them in a new file, then
added the buttons. I think it was a fluke. I appreciate you taking the time
to look at the file for me :-). Guess its time for me to upgrade LOL
12 Replies
Hi Robin,
I opened your sample and when I preview it everything is working as it should. Each of the arrows clicked revealed the layer with the next person. Might you have any additional information you can provide about what you are experiencing? Thanks.
Hi Robin,
If it's not behaving correctly for you, you'll want to look at confirming you're working on local project files and then review the information here about previewing a course.
When I view it in Articulate Preview Mode....The triggers do not work. It
gets stuck on the Gary Richy page and does not show the other members of
the team. HMMM Well, I am going to put it in a larger course so maybe it
will act right then....Thanks So Much :-)
I have saved the file on my hardrive and even imported into the larger course but the buttons are still not working. This is what happens when I click on the arrows.
Hi Robin,
Thanks for sharing that video - I wonder if Dennis viewed it in Storyline 2, as it worked there, but since it was originally created in Storyline 1 that doesn't help you much. I'm taking a look at your Storyline 1 file now and will be in touch shortly.
Hi Robin,
I didn't see anything "off" in your file, so I looked at setting this up in a new file, and had to include an additional trigger to "hide layer this layer when the user clicks the arrow" but I also tried that same set up on your file and it wouldn't work. Similarly your "previous" arrow didnt' work on the first layer either. Have you looked instead at using individual slides?
Thank you sooo much :-)
Yes, I was viewing the project in Storyline 2. Interesting it works in SL2 and not SL1.
Hi Robin, To answer your original question, just uncheck all of the layer properties you currently have checked for each slide layer. I tested and it works fine now (in SL 1). However, I'd suggest moving your main nav arrows to a separate space from your slide content, then creating a main page for your personnel info links. So, just use the "info interaction" slide as your reference point page, and convert the individual photos into links to the corresponding layers. That way, you can give your end users a reference point from which to view each of the personnel links (and show them which ones have been visited).
I ended up screenshooting the pages and dropping them in a new file, then
added the buttons. I think it was a fluke. I appreciate you taking the time
to look at the file for me :-). Guess its time for me to upgrade LOL
Glad you were able to get some of the help you needed here Robin and please let us know if you need anything else.
Will Do :-)
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