Note Tab Behavior in Storyline Quizzes

Hey Tim, 

That doesn't sound right at all. How are you publishing it - HTML5? Flash?

Are you able to share the file, either here or privately, so we can take a look? 

Thanks!

I have submitted a case.

Thanks, Tim. We got it, and someone will be contacting you shortly. I'll keep my eye on it as well. 

I ran into this same issue today, 3 years later. However, I realized that's it's tied to not naming the slide. Once I "renamed" the slide it removed the question text from the Notes section in the player. 

Hi, Kimberly -- So sorry to hear of your difficulties, and it would appear in an older case found for Tim that his issue was not able to be resolved.

If you would like to share your file, we'd be happy to take a closer look for you. :)

Thank you for your email. I was able to resolve the issue. I had to name
the slide versus leaving it as Untitled. Once I did that the question text
no longer appeared in the Notes section in preview mode.

Sincerely,
Kimberly

Great news, Kimberly, and we appreciate that you've stopped back in to share the solution you discovered, as it could help someone else in the future.  Many thanks! 

I am now running into the problem that Kimberly described above.  Each slide was using the question for its name.  I removed the question from the name of each quiz slide and replaced it with question X, with X being the corresponding number of the question.  Now when I preview my module, I get the name of the slide (Question X) a horizontal rule, but the content that has been entered into the notes section for each quiz slide still does not appear.  Any other suggestions, fixes?

Hi Matt, 

I'd be happy to take a look at your SL file to see if I can troubleshoot or help. 

Thanks!

Kimberly,

Thanks so much for the offer!  I wish I could.  Unfortunately, I have an ND with this client, so I can't share the file.

Matt, 

Did you check the Slide Properties > Player Features to see if the Notes section has been activated or deactivated? I tried to re-create your steps above but can't replicate the issue. Here is a screen shot of what it looks like on my end. 

I did do what you suggest.  I actually posted that I had found this to be the issue, but then when I tested it, I get the same result with nothing below the horizontal rule.  I then had to remove my celebratory post.

I have created a simple test file that replicates the issue on my end.  Any advice would be much appreciated!

Thanks for sharing the SL sample file and I can definitely replicate the issue you are experiencing. Unfortunately, the solution I came up with might not be doable on your end. The Notes are not viewable when the question is created within a Question Bank. However, when you move the question out of the Bank, the slide notes appear. I copied your multiple choice slide and pasted it outside the bank and the Notes are visible. I've attached your test file to show the differences. I would suggest submitting a feature request with Articulate. 

Best of luck,

Kimberly

Thanks for getting back to me, and so quickly!  I also appreciate the information.  I understand what you are saying.  You are correct, I can't do quiz questions singularly for this deployment.  I will certainly put in a feature request as this was a feature that used to function just fine, and now, apparently, it has been removed.

I appreciate your help!  I hope that I can reciprocate some day soon!

Regards,

Matt