Once my course is uploaded to the LMS...

May 12, 2016

.....it starts appearing like this:

A lot of the shapes that were created in Storyline, most notably circles, have rough edges. Does anyone know the solution to this? I have moved up the performance of image quality to 100%, that hasn't made a difference.

Any suggestions are welcomed.

Thanks

Sean

 

 

 

6 Replies
Sean McKenna

Hi Christophe,

Thanks for the reply.

I've done and still seems to be the same problem.

Strange thing is that when I run the course from my laptop from the LMS, it looks perfectly fine, it's everybody else who is encountering the problem.

I am the only one who uses a laptop, everyone else uses a desktop PC.

Could it be something to do with that?

Sean

Christophe Jacobs

Hi Sean,

Since I can't see your project I am going to make some assumptions here and ask you to check the following things:

  • Does your project scale? If yes, make sure it does not scale and test again. 
  • Are other people using the same browser to look at your project? if not, ask them to use the same browser.
  • In the browser, do people have the zoom at 100%? If not, ask them to set the zoom to 100%.

Hope you find a solution fast.

Kind regards,

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