I don't know what is happening. I'm using SL and then Rise. This should be easy. If you fail the quiz you must restart the training. If you pass the quiz you take the survey and then the results slide appears and you can print results. When I preview the course in Review it works fine, but when I take the course in rise it doesn't work as it should. There are 9 questions, 10 points each. I set trigger to "Jump to survey when user clicks, if results score points is greater than or equal to 90". "Jump to failed when user clicks, if results score points is less than 89". Thank you for any assistance.
Thanks for contacting us to share that your published Storyline course isn't working as expected in the final published environment.
With your permission, I'd like to take a look at your project file to investigate what's happening. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.
2 Replies
Hi Peter,
Thanks for contacting us to share that your published Storyline course isn't working as expected in the final published environment.
With your permission, I'd like to take a look at your project file to investigate what's happening. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.
Thanks, Peter. I've received your file and I'm downloading to take a look and will reply back to you via e-mail in your support case.
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