Pausing video doesn't pause timeline

Hi everybody!

I'm stuck with a little problem my tester found.

I've placed many videos in different slides with automatical advancing. The tester discovered that if you pause the video by clicking on it, the video pauses while the timeline keeps going on.

So, what happens?

As the timeline is set in order to have the same duration of the video, if you pause the video to take some notes, the story goes on...

Any idea?

17 Replies
Mauro Gaiotto

I've managed to solve the problem by creating an invisible object on the video. Once it's clicked, a transparent layer that pause the timeline opens. Then I created another invisible rectangle in the layer that close the layer itself.

So, in order to pause the timeline you can:

- use a layer with the "pause the timeline" option

- insert the seekbar

Right?

Steve McAneney

Hi Mauro. I haven't experienced your problem because I usually disable the player controls for videos, and let the user operate the timeline controls to pause etc. 

Your solution has been discussed before, and according to the below thread, improvements are under consideration. Good to hear you found a way through this.

http://community.articulate.com/forums/p/16898/122394.aspx

Camille Le Dornat

Hello,

I am having the same issue as Lucia and Mauro, also checked this discussion (https://community.articulate.com/discussions/articulate-storyline/pausing-timeline-when-pausing-a-video?page=2) that didn't solve my problem.

Is there a way to trigger the timeline to pause when the user presses pause on the video?

Thanks in advance!

Lauren Connelly

Hi Camille!

I'm happy to help! Since the slide timeline and the video timeline are different, I'd recommend using a transparent shape to control both the slide and video timeline.

I've created a sample project for you where I've added a transparent rectangle that is hidden when the video is playing and set to normal when the video is paused. Please take a look at the .story file and let me know what you think!

Camille Le Dornat

Hi Lauren,

Thanks very much, this seems to work fine for play/pause but I also need to have the seekbar displayed below the video to allow users to go back or fast forward to a time of the video. And this transparent shape wouldn't help if the user goes back/forward, the timeline would be unsynched with the video.

Leslie McKerchie

Hello Stefan and Jordan,

Thanks for reaching out and sharing that you are experiencing an issue with the video and seekbar being out of sync when jumping to a position in the seekbar.

I'd like you to share your project files with our support engineers to investigate what's happening with your permission. You can share it privately by uploading it here. It will be deleted when troubleshooting is complete.

Camille Le Dornat

Hello Lauren,

Is there a way to solve my issue? Please see my previous message unanswered: "this seems to work fine for play/pause but I also need to have the seekbar displayed below the video to allow users to go back or fast forward to a time of the video. And this transparent shape wouldn't help if the user goes back/forward, the timeline would be unsynched with the video."

Thanks in advance!