PDFs not opening or only showing the first 2 pages in CSOD

Aug 20, 2020

This seems to be a recent and inconsistent issue. I am using Storyline 360 and uploading to Cornerstone. I have had a couple of participants complain that they couldn't open the pdf or only saw the first two pages over the past couple weeks, but when they went in the next day, the pdf opened without an issue. I am running into this problem now as well. The pdf opened without issue when I was testing it, but once I loaded it to Cornerstone, I first only saw the first two pages, and when I tried to open it again, I received the 404 error. It opened without issue in SCORM Cloud. Has anyone else run into this issue?

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