PDFs used in a reader in SL360 are blurry or have boxes when Chrome is used

Oct 21, 2021

I have a course that is published to our LMS.  When I tested it in Chrome, the pdfs all seem blurry and one pdf has boxes instead of text.  It worked fine when I used Edge or IE11.

Using a reader that was provided in the past by eLearning Brothers.  Any thoughts?

1 Reply
Lauren Connelly

Hello Nancy!

We're happy to help! I haven't seen similar reports related to blurry PDFs or boxes appearing instead of text in Chrome. Can you share your .story file with us to better understand what you see on your end? 

You can attach it to this public discussion or upload it privately in a support case.