Pick Many Slide, inconsistent for learners

Hello E-Learning Heros,

I've created a "pick many" quiz slide to add to my e-learning.  We tested the module with several users and it worked fine; however some users (not all) are having issues with that particular slide.  The problem is the screen appears to freeze and the user us not able to pick anything on the slide, not even the submit button.  It does not occur for everyone; only some users and I am trying to determine why.  Any thoughts?

3 Replies
Alyssa Gomez

Thanks for those details, Deborah. Internet Explorer 11 is supported for Flash content, but not HTML5 content. Do you know if your learners are viewing the Flash or HTML5 output?

Here's a full list of supported browsers for Storyline 2:

Flash:

  • Adobe Flash Player 10.3 or later, and one of the following browsers:
  • Windows: Internet Explorer 8 and later, Microsoft Edge (latest version), Google Chrome (latest version), Firefox (latest version)
  • Mac: Safari 7 and later, Google Chrome (latest version)

HTML5:

  • Windows: Google Chrome (latest version)
  • Mac: Safari 7 and later, Google Chrome (latest version)
  • Mobile: Safari in Apple iOS 7 and later, Google Chrome (latest version) in Android OS 4.1 and later