I created a module in storyline 2, everything looks great when I viewed the published files on a pc browser, but when I view the files on an ipad, the Resources button in the top right is slightly lower than my custom "Help" button and the Exit button. Also, the replay button is misaligned. Please see the attachment to see the output. Can anyone tell me if anyone else is having this problem and if there is a way that i can fix this.
Thanks for providing the image, however, could you please provide your file so we can do some testing (or if privacy is an issue, a pared-down sample that illustrates the behavior you are seeing so that people in the community can take a closer look and make suggestions)? Please use the ADD ATTACHMENT button in the bottom left corner of the reply box in the thread, and you can browse for the file from there. Please also note that if you reply via email, your attachment will not appear here in the thread. Thanks! :)
And Jason, I wanted to ask, as this sounds similar to an issue that had been previously reported and was addressed by Update 5... are you utilizing the most recent update?
Hi Christie. Our client is ridiculously meticulous about everything, and they're "quality control" team only approves output from up to Storyline 2, update 4, which is the latest that has been tested successfully on their LMS. So I actually had to go back in order to do this. I will notify the client.
Thanks for the update, Jason. I am hopeful a simple update will address the issue you are experiencing, and in case your client would like to review it, there is a full list of Release Notes in the link I provided above. Hope that help!. :)
4 Replies
Hi, Jason, and Welcome to the Community! :)
Thanks for providing the image, however, could you please provide your file so we can do some testing (or if privacy is an issue, a pared-down sample that illustrates the behavior you are seeing so that people in the community can take a closer look and make suggestions)? Please use the ADD ATTACHMENT button in the bottom left corner of the reply box in the thread, and you can browse for the file from there. Please also note that if you reply via email, your attachment will not appear here in the thread. Thanks! :)
And Jason, I wanted to ask, as this sounds similar to an issue that had been previously reported and was addressed by Update 5... are you utilizing the most recent update?
Hi Christie. Our client is ridiculously meticulous about everything, and they're "quality control" team only approves output from up to Storyline 2, update 4, which is the latest that has been tested successfully on their LMS. So I actually had to go back in order to do this. I will notify the client.
Thanks so much!
Jason
Thanks for the update, Jason. I am hopeful a simple update will address the issue you are experiencing, and in case your client would like to review it, there is a full list of Release Notes in the link I provided above. Hope that help!. :)
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