Player PDF access

Sep 20, 2021

I have built a course that accesses the same pdf within the course and in the player. Both access this pdf using the same file address. The link within the course works correctly but the link in the player resource tab is non-responsive. Does anyone have an answer to this?


1 Reply
Maria Costa-Stienstra

Hi, Julie.

Thank you for reaching out!

Is the file you're linking to hosted on the web, or is it a local file you uploaded to the Resources tab in the player?

Are you comfortable sharing your .story file either here or through a private support case so we can take a look at what's going on?

Additional information: