I'm creating a product but when published the size of the screen inside the player screen is tiny and there is lots of dead space. How do I increase the size of the area that is utilised?
Happy to help! Without seeing your .story file or an image, it seems you may have a set a smaller Story Size under your Design tab, and the Modern Player isn't adjusting as well as you'd like. Try to switch to the Classic Player and see if that helps!
Another resource to review is our tips for working with story size.
Ultimately, the best way we can help is by taking a look at your setup. Are you comfortable with sharing your .story file for testing? You can share it publicly here, or privately with our support engineers. We'll delete it when we nail down what's going on!
1 Reply
Hi HMCTS,
Happy to help! Without seeing your .story file or an image, it seems you may have a set a smaller Story Size under your Design tab, and the Modern Player isn't adjusting as well as you'd like. Try to switch to the Classic Player and see if that helps!
Another resource to review is our tips for working with story size.
Ultimately, the best way we can help is by taking a look at your setup. Are you comfortable with sharing your .story file for testing? You can share it publicly here, or privately with our support engineers. We'll delete it when we nail down what's going on!
This discussion is closed. You can start a new discussion or contact Articulate Support.