Not to worry! If you're willing to share a copy of the project file in this discussion or privately through a support case, I'd be happy to perform some troubleshooting steps such as importing the slides into a new project while taking a closer look into the behavior you noticed.
3 Replies
Hi Christine,
Thanks for reaching out and I'm sorry to hear you're experiencing this issue with the Player tab!
I'm happy to help figure out what's going on and have a few questions to start:
I'll look out for your reply!
Hi -- i thought i attached a screenshot -- at this point i am so behind schedule i just don't have the to import to a new project.
Hi Christine!
Thanks for following up!
Not to worry! If you're willing to share a copy of the project file in this discussion or privately through a support case, I'd be happy to perform some troubleshooting steps such as importing the slides into a new project while taking a closer look into the behavior you noticed.
Looking forward to hearing from you!