Preventing the player from freezing when opening or switching to another tab

Jan 04, 2023

Hello everybody

I really need your help. I am trying to figure out if it's possible to modify my player, so that when the user is taking my course and opens a new tab in the same browser the player does not stop, but keeps going. So for instance, if the user is watching a video in the course and decides to open or switch to a new tab, the video keeps going on and the user can still listen to the video whilst browsing the web. Is that possible? I have not found anything yet!

 

I'm using Storyline 360

5 Replies
John Morgan

Hi Team RDL,

Having a course keep playing while browsing in a new tab would be a great idea for a feature request and others think so too! A request has already been submitted for this. This conversation is being linked to that request, so if it makes it onto our feature roadmap, we’ll make sure to update you!

Thanks for reaching out!

John Morgan

Hi Team RDL,

Thanks for the follow-up question! Are you talking about having to click a play button to start a video in a new browser? If that's the case, it's because some web browsers, including Google Chrome, no longer allow videos to auto-play. Here's an article with more about that!

I hope this helps!