Preview and render issue. Jun 05, 2019 By manisha h Hi, I have installed articulate 360 storyline trial version. I am unable to preview or render the file. On previewing, it loads for sometime and then automatically the file gets closed. Same issue while publishing the file. Please try to help me out.
Leslie McKerchie Staff almost 5 years ago06/05/19 at 4:45 pm (UTC) Hello Manisha and welcome to E-Learning Heroes :) Thanks for reaching out and sharing what you are experiencing with your project file. I'm curious if the issue happens in any course you are working on or just this particular one? If you cannot re-create the issue in a new course, I would advise to import the file into a new one and proceed. If it's happening in any/all files, you should conduct a repair of your software.
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Hello Manisha and welcome to E-Learning Heroes :)
Thanks for reaching out and sharing what you are experiencing with your project file.
I'm curious if the issue happens in any course you are working on or just this particular one?
If you cannot re-create the issue in a new course, I would advise to import the file into a new one and proceed.
If it's happening in any/all files, you should conduct a repair of your software.
This discussion is closed. You can start a new discussion or contact Articulate Support.