Preview is not working

Feb 22, 2016

Hi when i am trying to review button it is not working, recently we have updated the storyline 2 as per latest version please help me in that whta is solution for this

1 Reply
Ali Goulet

Hi Vikram!

It sounds like you may have run into a known issue here. A bug has been identified in Adobe Flash Player 20.0.0.267 that breaks features in many applications, including Adobe Captivate, Articulate Storyline, and Articulate Studio. For example, in Storyline:

* You'll see a blank screen when you preview a project.
* The preview area of the player properties window is blank.
* The timeline preview feature doesn't work.
* You can't preview videos, Flash movies, or web objects.
* You can't edit videos.
* You can't import Engage interactions into Storyline courses.
 
The good news is Adobe and Microsoft have fixed the issue in recent updates. Follow the steps in this article for your version of Windows to fix the problem.

This discussion is closed. You can start a new discussion or contact Articulate Support.