Preview of Return to incorrect questions not working properly
Jan 07, 2019
Can anyone help me, I am new to Storyline 360, so I maybe doing something very stupid. I am adding a Q&A section to a 'What's it all about' training session.
The answer to the first question should be that the trainee selects all the checkboxes. If they do not select 'all' then they return to the question and should check all boxes. In preview, if the user does not check all boxes the second time round, then it advances to the next slide; this is a incorrect action but I don't know how to stop it happening.
The same should be for the second question but the last answer should not be ticked. Again if you answer it incorrectly twice it moves onto the last slide. I included the last slide as an example (it works correctly). What am I doing wrong? I do not want to go on adding question slides until this gets resolved.
I attach my problem slides/storyline. Thank you in advance.
17 Replies
Hi,
Your .story file doesn't have a Results Slide.
Have you considered adding a Results Slide and add a Button to review Incorrect Answers only?
See the image below on how to do it.
Hi Derek,
Thanks for sharing your slides, and I started to take a look but wanted to confirm a few things:
Let me know if you can shed light on the above or have additional questions!
Hello Daniel and Ashley, thank you for your feedback. Daniel, I will use your tip later, the 'story' I attached was only part of many other slides and it appears I may of selected the wrong question type.
Ashley, we intend to have some sections that are instructional and some that are assessing the users actual learning level, so some sections will require a submit requirement whilst others will allow them to return and complete a question without judgement. This is where the point of advancing to the next slide comes in. After the trainee makes their selection, we want to give them an appropriate answer 'pop-up' and then send them back to the 'reset' questions and let them enter the correct answers.
This is where I have an issue in my designed slides, on the second time around, even if you answer them incorrectly, they advance to the next slide automatically.
So basically, in the first slide I want them to check all the boxes before allowing them to advance to the next slide; making them go around and around until they do.
In the second slide, they must leave the last question un-checked before advancing to the next slide. Once they have completed a further three questions correctly, we then want to record they have completed the training and only have a record of completion rather then a grade.
I do intend to attend a local training course, but I need budget approval, so ….. : )
It would be easier to do if you choose a graded question and then you can set unlimited attempts if they get it wrong.
However to save you time remove the submit trigger and set the incorrect to not equal to selected (often normal validates wrong)
Hello all. Thank you Phil, I tried your suggestion using a graded question. For what ever reason, I am not getting this. I have tried many combinations and test tries, but each time it gets stuck in a loop. For clarity, each question (2 off in the attached example) requires all but the last answer to be checked. The response for selecting a few or all should be in this case, the last line is 'Sorry incorrect … try again. When the trainee selects all but the last answer then the "correct.. move on etc" box should appear. Can some HERO help me by correcting my mistake or send/direct me an example
Thanks, Derek for sharing an updated file. I took a look at this example, and although you've set it up as a question, I'm not seeing any of the items tagged as correct. Before I made any changes, I wanted to walk you through what I was seeing so I recorded a quick video with Peek here.
Let me know if this helps or you need some additional guidance!
Just checked as well, as Ashley says the Qs need to have a correct answer indicated on the form. I would also set the attempt to unlimited, the wrong text will go on the try again layer.
Hello again Ashley and Phil. I've done it (with your help of course) !!!.
At some stage I did 'check' the correct answers but I think that I set the 'State' incorrectly. The rollover colours has been corrected, I was concentrating on the Q&A section first. I just now need to find out to how set the colours/templates for rollovers etc. If you know a good link then please send me one.
Thank you again, for all your help, Great support from STAFF and HERO's
Extra note: I found that when duplicating a slide to use a standard format, I change the correct answers, the state changes to selected, change the state to normal and the 'Form' changed all the answers to unchecked. I then had to recheck the correct answers. This is probably what was creating a issue in what I was doing before. At least I know what I have to check each time. Again, thanks.
Hey Derek!
Instead of "checking" the correct answers on the slide itself, check them in Form View.
And remember, you'll see the correct answers checked off on the slide while editing, but they won't appear checked when you preview the slide.
Hello Alyssa,
This is what I did, but on the duplicate slide, the ‘state’ changed in the slide view and as I stated, the Form view cleared all the ‘checked’ buttons. I always update the software version, so not sure why I get the issue. It happens on a Windows 7 Pro and Windows 10 computer.
Hey Derek,
I'm having trouble envisioning what you're seeing. Would you be able to record a quick screen recording using Peek? Thanks!
Hello Alyssa
Please find attached edited copy and the URL to the original longer version. https://360.articulate.com/review/content/287ad592-8b27-4b1e-a67e-a4603db66457/review .
The reason for both is that you can sometime duplicate the slide directly and other time you need to paste. This can be seen in the URL version and I have supplied an edited version so that you can see the change in 'States' I missed out the issue which sometimes you get with it changing to selected rather than Normal. What didn't happen this time is the 'check boxes' in form view is change to 'unchecked'
I hope this helps to understand a bit of frustration I have been getting regarding this.
Derek Evans
Sustainability specialist
Sustainability
FlexLink Systems Limited
2 Tanners Drive
Blakelands
MILTON KEYNES
MK14 5BN
T +00 (01908 327237
derek.evans@flexlink.com
www.flexlink.com
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Hi there, Derek. Thanks for sharing the screencast. I could see how frustrating it has been for you from the very beginning of that Peek where you are having trouble reliably duplicating a slide. 😕
About your extra note regarding the states of the answer choices: Correct answers will have an initial state of Selected when you're in slide view. If you toggle those states, Normal will "uncheck" the correct answer in Form View, and Selected will "recheck" the correct answer. This will happen regardless of whether the slide is duplicated.
Have you done a fresh installation or a repair of Storyline lately? The lack of response when trying to duplicate a slide shouldn't be happening, and you shouldn't have to deal with that frustration and loss of productivity.
To address your question a few posts back about editing rollover colors, check out our color formatting help here. You can create your theme colors to apply across all of the slides so that you don't have to waste time formatting individual slides. I hope that helps a little!
Derek, one other note: When you reply via email, it won't include file attachments. It does use your email signature, however. You can pop into the discussion here and edit and attach!
Hello Crystal,
Thank you for your reply. As an ex IT manager, I understand that things do not always go as planned and that you often learn by making mistakes and overcoming problems.
I will try a repair and if that does not work, I will do a re-install. If I still have the same problems, which route should I take for support/feedback.
Anyway, thank you for such great support, the UK to US delay has not been a real problem.
Best regards
Derek
Please consider the environment before printing
The contents of this e-mail are intended for the named addressee only. It contains information which may be confidential and which may also be privileged. The information including attachments in this e-mail may not be used, disclosed, copied or stored except for the purpose for which it has been sent. If you have received this e-mail in error, please immediately destroy it and notify us by phone or fax as above or by e-mail at: info@flexlink.com Please note that FlexLink can assume no liability for any computer virus which might be transferred by way of this e-mail. Further information about FlexLink: www.flexlink.com
Hi Derek! If you still run into issues after doing a repair and re-install, reach out to our Support team here. They'll come to the rescue with further troubleshooting!
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