Problem with LMS Integration: Tincan not sending scores and other statements to endpoint url ( storyline 360 V3.47.23871.0)

Jan 05, 2021

We had made interactive lessons using storyline 360 with "Tincan" support for scoring (3.21.17083.0). We opened this interactive lesson in the iframe and passing these params like

2-endpoint= "LMS URL"
3- auth=

Interactive lesson sent user's scores to our LMS endpoint URL and it saved that user score in database.

I have made a new interactive lesson (storyline 360 V3.47.23871.0), now it is not sending user scores to our LMS endpoint URL.


Can a support ticket be opened for it please? I'm not sure how to do it.

2 Replies
Ren Gomez

Hi Fazal,

Thanks for reaching out! Please know you can connect with our team anytime at!

I've opened a case on your behalf and have shared the details of what you're experiencing so our team can take a closer look and provide guidance.

Be on the lookout for a reply soon; you're in great hands!