Problem with LMS Integration: Tincan not sending scores and other statements to endpoint url ( storyline 360 V3.47.23871.0)

We had made interactive lessons using storyline 360 with "Tincan" support for scoring (3.21.17083.0). We opened this interactive lesson in the iframe and passing these params like

2-endpoint= "LMS URL"
3- auth=

Interactive lesson sent user's scores to our LMS endpoint URL and it saved that user score in database.

I have made a new interactive lesson (storyline 360 V3.47.23871.0), now it is not sending user scores to our LMS endpoint URL.


Can a support ticket be opened for it please? I'm not sure how to do it.

2 Replies
Ren Gomez

Hi Fazal,

Thanks for reaching out! Please know you can connect with our team anytime at!

I've opened a case on your behalf and have shared the details of what you're experiencing so our team can take a closer look and provide guidance.

Be on the lookout for a reply soon; you're in great hands!