Problema para importar PPT

Sometimes I have received that message. The cause was that I have Windows File Explorer set to show a preview of the files. When I chose a file to import, if I clicked import before the preview had finished opening the file for a preview, it has locked the file. Windows will not open a file in two places at once (preview and Storyline). I had to wait for the preview to finish with the file before I clicked import, or turn off preview.

Of course, there can be many other reasons, but that is one.  Did you click to find out more (haz clic para aprender mas)?

Hello UC UniCLAMED,

Thanks for reaching out, and I'd love to help as well! This error message is usually caused by the items in the article below. Please consider the suggested troubleshooting steps for each.

• Storyline 360: Failed to Import PowerPoint Presentation

If the issue persists, could I have you connect with us in a case so we can determine what's happening? We'll reach out soon after we hear from you.

Boa tarde,

Detectamos que era a versão do PPT e também o diretório onde estava salvo.

Obrigada. 

Hi UC UniCLAMED,

Thanks for sharing the update. I'm glad to hear the issue is now fixed.

If you need help with anything else, please let us know here in the E-Learning Heroes Community or privately in a support case. We'll be happy to assist you!