Problems using VoiceOver screen reader on iPhone with Storyline course

Aug 02, 2023

Sabine de Kamps
By Sabine de Kamps

Hi,

As far as I am aware, Storyline is supposed to be compatible with the Apple VoiceOver screen reader on iPhones and iPads.
I created a fully accessible prototype, but when I tried to navigate through it on my iPhone using VoiceOver nothing seemed to work.
For example, when I double-tapped a button to activate it, Spotify was turned on instead.
I did refer to the screen reader commands published on eLearning heroes (9 Basic Screen Reader Commands to Know When Testing Your E-Learning Courses - E-Learning Heroes (articulate.com)) and used those, but it just didn't work.
I tested in Review using Chrome and Safari and I also tested the prototype within the Enable LMS.

Did anybody on here have more success and could give me some tips?

Thank you.

3 Replies
Luciana Piazza
9 months ago08/03/23 at 3:21 pm (UTC)

Hello Sabine!

Thanks so much for reaching out. 

I have a few questions to help better understand:

  • Which iOS version and device are you using to view the content?
  • What Storyline update are you running? You can find this detail by clicking on the Help tab, then About Storyline.
  • I'd like to test this out on my end. Could you please upload your .story file to this thread or privately in a support case?

Looking forward to hearing from you!

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