project doesn't work properly viewed as html5

Jul 08, 2016


I've built a clickable map with show/hide layers for each state. It works well when viewed from the Storyline  (swf) format but not so well from the html5 link.

Some state will work and others will not and then when when the page is refreshed the states that wouldn't work now will if you click on them first.

I've attached the file below. Many thanks.

4 Replies
Christie Pollick

Hi, Nancy -- Thanks for reaching out here and sorry to hear of your troubles! As you mentioned sharing an attachment, I wanted to let you know that unfortunately, it does not appear to have come through. You are welcome to use the ADD ATTACHMENT button in the bottom left of the reply box to share once more, or if you'd prefer to share privately, here is the form you would need. 

Christie Pollick

Hi, Nancy -- Thanks for allowing me to test your file. I published and tested your course for HTML5 via here as well, and found the same difficulties (ie. I clicked on the state of Ohio initially, and nothing happened, but then after refreshing the page, the layer opened as desired). I would like to see if our Support Engineers are able to offer additional technical insights, so I will set you up in a case momentarily, and you will receive an email notification to that effect shortly. Your continued patience is appreciated! 

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