project not loading properly in 360

Hi Carl,

Thanks for sharing your .story file so that we could take a look.

I was able to successfully publish your file and upload it to Articulate 360 via Storyline 360. You can check out my published output here.

I am not seeing the same issues that you described. Would you mind detailing a bit more your process for uploading to 360 so we have a little more to go on?

Thanks in advance!

Hi Josh

Thanks for your reply....however. The title page should have a full size image - but its missing. its a png, but. it does not show up!

here is the png file that should be there.

any help would be great.

Hi Josh,

I updated the 360 and tried it again...and it worked! maybe I just needed that.
thanks for your help.

carl

Hey Carl,

Wow! Thanks for sending this photo over and providing more detail on what is missing. I had not seen this photo in your uploaded .story file so did not notice it missing from the published version either.

Here is what I was seeing in the original file you sent over. As you can see there is not a background images as you had stated. Odd.

I was able to re-add the image and push it to the background and am seeing it now when I re-publish this to Articulate 360.

Here is the setup I did:

And the published project: https://360.articulate.com/review/content/227cd59e-ebb9-4027-8895-f6b7e31622a2/review

You can also see the modified file attached here. Have you tried adding it back and re-uploading? Are you still seeing issues with the navigation? If so can you detail these so the community can help further?

Thanks!

So glad to hear you got this working Carl! ٩(^‿^)۶