The publishing function is not working. I have 42 slides recorded as step-by-step view mode. The publishing just stops and doesn't complete through. I do not receive any error message.
Hi, njeanne: When you publish, is it seeming to get stuck on a particular slide? If so, you might take a look at how the slide might be different from the others.
As Daniel mentioned, if it seems to hang up on one particular slide you may want to look and see if removing that slide allows you to continue publishing. If so, it's likely there was some corruption within that slide. To prevent file corruption and other odd behavior, we recommend following these guidelines:
Work on your local drive (your C: drive).Working on a network drive or a USB drive can cause erratic behavior, includingfile corruption, loss of audio, and other unexpected behavior.
You should also make sure the directory pathto your project files and your published output is less than 260 characters(for example C:\Articulate).
Avoid using special characters, accents orsymbols in your file names.
If you're still having difficulty, are you able to share the .story file here with us so that we can give it a test?
2 Replies
Hi, njeanne: When you publish, is it seeming to get stuck on a particular slide? If so, you might take a look at how the slide might be different from the others.
Hi Njeanne,
As Daniel mentioned, if it seems to hang up on one particular slide you may want to look and see if removing that slide allows you to continue publishing. If so, it's likely there was some corruption within that slide. To prevent file corruption and other odd behavior, we recommend following these guidelines:
If you're still having difficulty, are you able to share the .story file here with us so that we can give it a test?
This discussion is closed. You can start a new discussion or contact Articulate Support.