Quiz results issue - any one else? PLEASE HELP
May 14, 2020
I opened a case with the 360 file on 5/6 still no response from Articulate. Which is very upsetting as it has cost me more work with this client. I need a DEFINITIVE answer on the variables on the Quiz results slide. The Client is using Moodle. I cannot get the questions to score at all outside the LMS, and only after 6 hours was I able to get it to display the passing score but still registers zero attempts. The Clients IT Support was able to get it scoring on their end but *not* with the variable that Articulate itself inserts.
Example: quiz splash slide, 5 questions, results slide, closing slide.
The variable that is inserted by Articulate is 6 because the results slide is 6th in order. The clients IT is saying they are getting it score on the 6th slide by using *** 7 *** as the variable and I have got no idea how to make these questions register or a response on my case opened MAY 6th - its not like I haven't waited to hear back and now I cant even access that case so I had to open another case.
I am supposed to deliver all six parts by end of today or tomorrow LATEST, I and completely out of time, and out of work. #PleaseThrowMeALifeLine
5 Replies
H Kate,
Currently, course contains 8 quizzes with 8 result slides. Basically, Articulate storyline will accept only one result slide. Are you looking for average score when exit the course?
I build as one file, but then split each course off as I deliver to the client. Basically at the end, gathering all questions into Scene 8 for a full assessment, but if I cant get them working in the courses, the final won't either. Scene 7 is just my Placeholder of prebuilt interactions that duplicate and reuse, at the end that will be completely deleted from the deliverables, and is not part of the files I send the client. Like a working scratch pad....
I cannot get any of the questions to register an attempt on the results page, even in the stand alone course files. Attached just Intro/Course 1 where the problems began with the scoring.
any one... anyone... Bueller? Bueller? Posted a response at 7 AM today.....
Hi Kate,
I'm sorry you're coming across these issues with your course! I found the case where you were working with my teammate, Robert, and have yet to nail down a solution.
I've escalated your case to connect you with a senior support engineer, so be on the lookout for a reply as soon as possible!
they have reached out this afternoon - thank you!
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