Quiz Review Slides contain feedback messages and hide questions

Feb 01, 2013

Hello eLearning Heroes.

Hope you can help me with this.

I have a quiz and selected to have a Results Slide.

The Results slide has the Review Results and Print Results button.

In testing, when I click on the review results slide, everything is good except that the feedback dialogs

(Correct, Incorrect, Try Again) are showing up and this is blocking the user's ability to read the question and answers.

I did not create any feedback masters -- I'm using the defaults.

Can you provide any suggestions on what to do?



15 Replies
Christine Hendrickson

Hi Liz,

Appreciate it, but unfortunately that's the JavaScript file. The file that I would need to look at is actually listed as an "Articulate Storyline Story" file type. So, for example, if your course is named "MyProject", the file name would be "MyProject.story". I hope that makes sense  Let me know if you're not able to find it.


Liz Levine

Okay, I'll look for it.  However, you have already given me a clue based on your first response.

When I created the question slides, I deleted the trigger "Hide this layer when the user clicks" on each of my question slides.

That trigger was associated with the correct, incorrect and try again layers for each question slide.

I guess I need that trigger!

So here's my next question.  How do I add it back it.

It just says "when the user clicks" and there's no button association with it.


Liz Levine

Well, I added back the "hide this layer" trigger into all the question slides and associated it with the Continue button, but that didn't work.

I'm attaching 3 screen shots on which you'll hopefully spot an error.

I can't upload the .STORY file 'cause it's too big (60 MB).

Thanks for working with me on this.


Christine Hendrickson

Hi Liz,

Thanks for the screenshots! The triggers look good, from what I can see. One thing you could try is adjusting the revisiting options (as shown in your last screenshot). Try setting this to "Resume Saved State" and see if this changes anything. You could also try removing the results and review slides and recreating them for the question and see if this fixes it. 

I apologize about the file size, unfortunately large files won't post here correctly. If you try the suggestions above, and you still can't get this to work, I'd still be happy to take a look. You can submit the files in a support case, if you'd like. Just submit it to my attention and share the case number with me, so I can access the case and the files. You should be able to attach the file on the second page of the case form. 

Hopefully we'll be able to get this working for you!

Thanks again


Liz Levine

HI Christine,

I don't have "review slides"

I only created Question Slides.

So, I'm not sure what you mean by "removing the results and review slides and recreating them".

I have removed the results slide at least twice and re-created it.

Do you recommend that develops create a question slide and then another slide for the review of that question?


Donna Morvan

Hello Liz,

Can you please make sure that on your question slides where the "feedback layers" are..(incorrect and correct), make sure that on the continue buttons.. "hide this layer" trigger is first on the list.

I think that may be it. Order of triggers are important and in this case, since it's set to jump to the next slide first when you click continue.. it never gets to actually hide the layer.


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