I am using PowerPoint (Office 365) and Storyline 3. When audio is recorded using PowerPoint's Record Slide Show featured and then I import the file into Storyline, the audio does not get imported. I have to extract the audio from PowerPoint and then reimport it into Storyline. Should it be recorded differently?
Hi Leslie, Based on a previous forum post about PowerPoint Audio here, another user was able to upload both the PowerPoint and audio by saving the .ppt file to another location, in her case the Desktop.
If you save the file on your desktop, locally on your c:\ drive, or a location outside of the OneDrive directory, does the audio import?
Thanks Cathi. I am using Windows 10 with OneDrive, so everything on the c:\ drive is also 'on the cloud'. However, when I went back and selected for it to 'always keep on this device', and I reimported it (a 2 slide presentation), the audio imported for one slide, but not the other... I'll keep trying.
Unfortunately, I just tried it with an actual PPT file that I need to create a course for and none of the audio came through. Any other suggestions? I cannot 'repair' installation of Storyline or Windows, as my company does not give admin rights.
We like suggesting a simple repair since a fresh copy of Storyline typically helps in these cases. Admin privileges are needed during this process, but I can appreciate if that's not possible.
In the meantime, let me get this in front of our Support Engineers to see how we can best help from here. I opened a support case on your behalf, so keep an eye out from the team soon!
8 Replies
Hi Leslie, Based on a previous forum post about PowerPoint Audio here, another user was able to upload both the PowerPoint and audio by saving the .ppt file to another location, in her case the Desktop.
If you save the file on your desktop, locally on your c:\ drive, or a location outside of the OneDrive directory, does the audio import?
Thanks Cathi. I am using Windows 10 with OneDrive, so everything on the c:\ drive is also 'on the cloud'. However, when I went back and selected for it to 'always keep on this device', and I reimported it (a 2 slide presentation), the audio imported for one slide, but not the other... I'll keep trying.
Hi Leslie,
Glad to see that Cathi has you on the right path.
What is the file type that you are importing? Be sure to use the .pptx file for example and not the .ppsx.
Yes, it is a .pptx file. Not sure why one audio came through and not the other...
Unfortunately, I just tried it with an actual PPT file that I need to create a course for and none of the audio came through. Any other suggestions? I cannot 'repair' installation of Storyline or Windows, as my company does not give admin rights.
Maybe try pausing the OneDrive sync, then try to import the .pptx file. If you need it:
How to Pause and Resume sync in OneDrive
Let us know if you have any luck :D
Thanks for the suggestion - unfortunately, it didn't work...
Hi there, Leslie!
We like suggesting a simple repair since a fresh copy of Storyline typically helps in these cases. Admin privileges are needed during this process, but I can appreciate if that's not possible.
Does the same problem happen if you record audio in Storyline?
In the meantime, let me get this in front of our Support Engineers to see how we can best help from here. I opened a support case on your behalf, so keep an eye out from the team soon!
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