Recorded PPT Audio not Importing

Mar 26, 2020

I am using PowerPoint (Office 365) and Storyline 3. When audio is recorded using PowerPoint's Record Slide Show featured and then I import the file into Storyline, the audio does not get imported. I have to extract the audio from PowerPoint and then reimport it into Storyline. Should it be recorded differently?

8 Replies
Cathi Odtohan

Hi Leslie, Based on a previous forum post about PowerPoint Audio here, another user was able to upload both the PowerPoint and audio by saving the .ppt file to another location, in her case the Desktop.

If you save the file on your desktop, locally on your c:\ drive, or a location outside of the OneDrive directory, does the audio import?

Katie Riggio

Hi there, Leslie!

We like suggesting a simple repair since a fresh copy of Storyline typically helps in these cases. Admin privileges are needed during this process, but I can appreciate if that's not possible. 

Does the same problem happen if you record audio in Storyline?

In the meantime, let me get this in front of our Support Engineers to see how we can best help from here. I opened a support case on your behalf, so keep an eye out from the team soon!

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