Red circle in story line Mar 11, 2020 By Nick Niggel What does the red circle mean in the upper left corner of a slide in story line?
Sarah Hodge Staff 4 years ago03/11/20 at 8:05 pm (UTC) Hi Nick! Are you referring to this red circle? If so, there is a trigger on that slide to jump back to that same slide.
Solenn VIDAL over 3 years ago08/06/20 at 2:21 pm (UTC) Hi Sarah, I have the same issue. When I click on the "submit" button, it stays on the same slide. How can I fix that? Thank you. Kind regards Solenn
Ren Gomez Staff over 3 years ago08/06/20 at 6:02 pm (UTC) Hi Solenn, If you see the same circle as well, it could be that your triggers are redirecting you to return to the same slide. Be sure and review both your base layer and slide layers that your Jump to slide triggers are referencing other slides. If you'd like additional help with this, feel free to share your file with our support team, and they can a closer look to see what is happening!
Solenn VIDAL Ren Gomez over 3 years ago08/07/20 at 7:01 am (UTC) Hi Ren, Thank you for your reply. To avoid to have the circle, you told me to review both my base layer and slide layers that my Jump to slide triggers are referencing other slides. Sorry for this stupid question, but I cannot find the way to do so. Can you please help? [cid:image018.jpg@01D66C99.45589E40] Thank you. Kind regards Solenn [http://www.cargolux.com/images/MailSignature/image
Katie Riggio Staff over 3 years ago08/10/20 at 8:30 pm (UTC) Hi there, Solenn! That is a great question. Check out this short recording for a demo of how to review the triggers on the base and slide layers. Let me know if that helps!
5 Replies
Hi Nick! Are you referring to this red circle?
If so, there is a trigger on that slide to jump back to that same slide.
Hi Sarah, I have the same issue. When I click on the "submit" button, it stays on the same slide.
How can I fix that?
Thank you.
Kind regards
Solenn
Hi Solenn,
If you see the same circle as well, it could be that your triggers are redirecting you to return to the same slide.
Be sure and review both your base layer and slide layers that your Jump to slide triggers are referencing other slides.
If you'd like additional help with this, feel free to share your file with our support team, and they can a closer look to see what is happening!
Hi Ren,
Thank you for your reply.
To avoid to have the circle, you told me to review both my base layer and slide layers that my Jump to slide triggers are referencing other slides.
Sorry for this stupid question, but I cannot find the way to do so. Can you please help?
[cid:image018.jpg@01D66C99.45589E40]
Thank you.
Kind regards
Solenn
[http://www.cargolux.com/images/MailSignature/image
Hi there, Solenn!
That is a great question. Check out this short recording for a demo of how to review the triggers on the base and slide layers.
Let me know if that helps!
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