Reference the learner's name with the free trial.

Mar 11, 2024

Hello!  I am building a course with the free trial and I am trying to use a reference for the learner's name.  I did everything as I was supposed to (I believe...) and it's not working.  The reference is there and I can add it to my slide but when I preview my course it does not show.  Is it possible that it is not possible to do it with the free trial?

Thanks for your input!

Have a nice day, Karine

15 Replies
Judy Nollet

Storyline works the same whether you're using it during a free trial or have a paid license.

Troubleshooting this situation would just be guessing without seeing the .story file. Here are the best practices for uploading that:

  • Only include slides that are related to the problem.
  • Be sure objects, layers, motion paths, and variables have meaningful names.
  • If there is proprietary content, replace or delete it. For example, replace proprietary text with “ipsum lorem” text.
Walt Hamilton

It would help if you would attach your .story file here, so someone can take a look at it.

Troubleshooting is just guessing without seeing the .story file. Here are the best practices for uploading that:

  • Only include slides that are related to the problem.
  • Be sure objects, layers, motion paths, and variables have meaningful names.
  • If there is proprietary content, replace or delete it. For example, replace proprietary text with “ipsum lorem” text.
  • Be sure to clearly describe the following in the file and/or in the post with the attachment (if you haven’t already done so):
    • What you want to happen
    • What is not happening that should happen
    • What is happening that should not happen
    • What you have already tried
Karine Gagnon

Hello Tom!  Thanks for helping :)

I am not sure this is the problem because I changed the name recently and it was already not working before.  Anyway, I deleted the text entry on 2.3 and the reference on 2.4 and 2.9 and started over.  I have only 1 text entry and 1 reference.  It is still not showing on the preview.  I can write my name in the text entry but nothing is reference on 2.4 and 2.9.

Did I get your explanation?  I am new to Articulate (even to anything tech related... I am a former history teacher) and I don't always understand the jargon.

Karine Gagnon

Hello Tom!  Thanks for helping :)

I am not sure this is the problem because I changed the name recently and it was already not working before.  Anyway, I deleted the text entry on 2.3 and the reference on 2.4 and 2.9 and started over.  I have only 1 text entry and 1 reference.  It is still not showing on the preview.  I can write my name in the text entry but nothing is reference on 2.4 and 2.9.

Did I get your explanation?  I am new to Articulate (even to anything tech related... I am a former history teacher) and I don't always understand the jargon.

Teri Warner

Hi Karine, here's a pictorial of what Tom is saying.

This is how you currently have it set up. "Set TEXTEntry equal to the typed value". This is the name of your variable that you want the system to remember. Your variable would be %TextEntry%.

Then you tell the system to use variable "Writeyourname". However, that's not the variable you set up on the capturing page (previous page). You have it capturing it as "TextEntry".

So you need to change the variable on the capture page to "Writeyourname" from the dropdown list. Then it works.