Resolution - Storyline 2

Nov 15, 2018

Ive just downloaded Storyline on my new PC but it seems to be tiny and I can barely see the buttons. I cant find any sort of options to amend and change this.

I have attached an image to show. 

Please help!

4 Replies
Peter Test1

Hi, Daf.

I agree, the menu bar and icons seems quite tiny. I also checked settings within Storyline and unable to find any that relates to this. Although I think this maybe is within Windows settings instead of Storyline. Does this occur only in Storyline or other applications/programs as well?

You might want to check the display settings and see if you can get any improvements. Try this (on Windows 10):

-Right click on your desktop, select Display Settings.

-On the left pane, choose Display.

-Under Scale and Layout, see if it is set to 100%(recommended). If not, try to change it to 100% and check Storyline again to see if it'll look better.

For further details, you also might wanna check this out:

Storyline 2 DPI Support

Peter Test1

Hi, Daf.

I'm not exactly sure if we should be looking within Articulate, or some settings withing Windows, or there is a technical issue even. But just to give you possible options, there is a 'compatibility' settings within Windows per app/program. If you look for the Storyline exe file (I believe by default it's in C:\Progam Files), and right-click on it>properties, under the Compatibility tab, there are options for DPI(dots per inch) that might be related to this. You can try to play around these settings, but I recommend to remember the steps you'll do to be able to reset them back to default just in case.

As mentioned, I'm not sure if this is a Storyline settings, Windows settings, or a possible technical issue. We might need additional help on this if that doesn't work.

Ashley Terwilliger-Pollard

Hi Daf,

With Storyline 2, you'd need to use the DPI/Resolution setting of 96 or 100% as Pete mentioned. On a high definition monitor that can make it appear quite small which I believe is what you're running into. Storyline 2 is not designed to scale as some other programs are within Windows, so that's why you're not able to make it larger. 

With the newer versions of Storyline 3 and Storyline 360 those were designed with high-resolution monitors in mind and provide a much better experience. If you want to take a look, you could start the trial of Articulate 360 here! 

Let me know if you need anything else! 

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