Resources Tab not displaying in Storyline with Engage

This post is not related to the Resources tab displaying behind an Engage in Storyline, but refers to not being able to update my profile.  I've tried to change my email address and get an OOOPS error when I hit save.

Hi Marianne, 

You may find that some player elements get obscured by web objects on the slide. In other words, some player elements will actually appear behind web objects. This also affects videos inserted from websites (such as Screenr, Vimeo, Google Videos, etc) and imported Engage interactions, since these are also treated as web objects.

Please review the following article for more information:

http://articulate.com/support/kb_article.php?product=st1&id=60use0cv4flr

As for the Heroes profile information change, please open a ticket with our support team, including the email address you'd like to switch to, and we'll be happy to assist you with that. 

Thanks!

Hello Peter,

The article states that this not occur in HTML 5 published output, but it does occur in the HTML 5 published output....

Hi Marianne, 

Thanks for mentioning that you're publishing to HTML5 - this would seem to be unexpected behavior in that case. 

If you'd like, we'd be happy to take a closer look at it. Please submit a case, including your .story file, using this link so our support team can assist you further.

Thanks!