Review

Is anyone having issues publishing to the 360 Review? I cannot get my course to be viewable as it just spins without engaging.  

I have broke the course down to chapters and published each and still won't execute.  Many co-workers experienced the same result.  https://360.articulate.com/review/content/c5cf5085-15a4-46cd-9dcc-b1d831a1c22d/review

HELP!

Candace

 

17 Replies
Leslie McKerchie

Hello Candace and welcome to E-Learning Heroes :)

Thanks for sharing that link and letting us know what you are running into. I'm unable to access that link as well.

Are you having trouble with multiple courses or just this one?

Does it work as expected if republished?

I've opened up a case for you as well in case we need to take a deeper look into what you're running into.

Hi David,

You're running into a similar issue with your Review 360 links?

With your permission, I'd like you to share your project file and published Review link with our support engineers to investigate what's happening. You can share it privately by uploading it here. It will be deleted when troubleshooting is complete.

Chelsie Colvin

Both me and my colleague are having the same issues as the previous posters. Content won't load in 360 Review and we receive a message stating "Your computer seems to be offline." Neither of our computers is offline, as other sites function as intended. 

Update: 360 Review seems to be functioning as intended now. Thanks! :)

 

Tracy Daniel

My Review 360 worked fine last week, but I am unable to publish to or view previous publications to Review 360 today. I get a "can't reach this page" message. At least one of my co-workers is having the same publishing and viewing problems as well as people trying to review a course that was published last week.