Thanks for reaching out here, so sorry this is happening to you. As Walt mentioned, using the trial version would not be the cause of this, as it's the complete software. Typically when receiving an error while saving that says it cannot be saved, it means that the file is corrupt. However, there may still be a working version of your project in your temp files. Here's how to check:
1) Open this folder in Windows Explorer: %appdata%\Articulate\Storyline
2) Scan the contents of this folder for a file that starts with the name of your project. If you find one, copy it to your desktop. If you find more than one, copy the latest version to your desktop.
3) Change the file extension of the copy on your desktop from *.tmp to *.story.
4) Double-click the file to open it in Storyline.
File corruption is unpredictable, and there's no straightforward way to determine what causes it. Common causes are environmental (disk errors, power outages, improper shutdowns), viruses, failed Windows updates, and even file size (i.e., very large files have a higher risk of corrupting). Consider using the preventative measures described in this article to protect your project files.
Quarks flying through your hard drive at inopportune times, and butterflies hatching in South America have also been proven to cause file corruptions : ).
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The problem is not the trial version. The trial version is the real version, except that after 30 days, it won't start.
What error message?
Hi Vikram,
Thanks for reaching out here, so sorry this is happening to you. As Walt mentioned, using the trial version would not be the cause of this, as it's the complete software. Typically when receiving an error while saving that says it cannot be saved, it means that the file is corrupt. However, there may still be a working version of your project in your temp files. Here's how to check:
Quarks flying through your hard drive at inopportune times, and butterflies hatching in South America have also been proven to cause file corruptions : ).
Way to turn adversity into poetry on a Monday, Walt. :)
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