Saving to video

Jun 24, 2018

I am using Articulate 360. When I save a storyline project to video it is still in story format rather than mp4. I have researched but I can't work out what I am doing wrong.

5 Replies
Maree Maney

Hi Leslie

I worked out the issue. I was saving the file to the default folder on my hard drive (my Articulate Projects). I looked at a youtube video and they saved to the desktop. As soon as I did that it worked. Its very weird because both folders are on my hard drive. I'm quite good with computers - I didn't have a usb, external hard drive or anything else attached to my laptop so I could only save to the hard drive.

Regards

Maree

Leslie McKerchie

Oh, that's great news Maree :) Glad you were able to find that saved video file. I appreciate you popping in with an update.

My default folder is the same as you mentioned, so be sure that you're using proper file-naming conventions.

Do not use:

  • special characters
  • accents
  • symbols

Always use:

  • short names, under the 260-character limit imposed by Microsoft Windows

This discussion is closed. You can start a new discussion or contact Articulate Support.