Scenario-based module for change management
Dec 16, 2015
By
Gary Mills
Hi team, I've been asked by my wife if I could draft a module for her work's change to soft phones from hard desk phones. I am extremely new at this and this would be my first actual learning design. My analysis so far indicates that this is basically a comms piece prior to rollout and training, and needs to (a) communicate what they need to KNOW about soft phones (not how to use, but what they are and the benefits), and (b) help them BELIEVE that it is a good thing and not a scary thing. I'm drawing a blank on how to make this look great and not another info dump. Does anyone have any ideas that will get me started? Please.
3 Replies
Hi Gary
would it work as an animation perhaps? Something a bit different.
Hi, Gary -- Thanks for reaching out with your question! If you are looking for design-related info and ideas, you may want to post your question over in the Building Better Course forum, as well. :)
Hi Christie
Thanks for that, I will do that.
Kind regards
Gary
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