Having used the Screen Clipping tool in Storyline 2, I was looking for it in Storyline 360 but the drop down only opens the insert picture screen. The help file says it's there but in Windows 10 it's not.
We have Articulate 360 for Teams and Storyline 360 is up to date. The screen clipping functions under Windows 7 but not under Windows 10. The screen clipping function works in Presenter 360 on both Windows 7 & 10. All we see is the picture from file.
I recorded a quick video to show you how to find it - can you let me know if you're following the steps here:
I did that in Windows 10 with the latest update of Storyline 360 installed. If you're still not seeing it, could you record a quick video walking me through your steps? That way I may be able to spot something else in the behavior!
6 Replies
Hi Joe
I'm using Windows 10 and it's available. Are you on the latest update of 360?
We have Articulate 360 for Teams and Storyline 360 is up to date. The screen clipping functions under Windows 7 but not under Windows 10. The screen clipping function works in Presenter 360 on both Windows 7 & 10. All we see is the picture from file.
Hi Joe,
I recorded a quick video to show you how to find it - can you let me know if you're following the steps here:
I did that in Windows 10 with the latest update of Storyline 360 installed. If you're still not seeing it, could you record a quick video walking me through your steps? That way I may be able to spot something else in the behavior!
I have a Support Case started
Thanks Joe and I see that you're working with Lea who advised a repair next! I'll follow along in your case too.
Hi Joe,
I see that you shared with Lea that the newest update of Articulate 360 resolved this issue - great news!
Let us know if you need anything else.
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