20 Replies
Wendy Farmer

Hi Sue

you'll find it's trial and error using the resize arrows to move the text box up and out until you find the right size.  What I have found is that if you don't have a heading and only text, you won't be able to get a 'tight fit' of the text. It may look fine in preview but when published it adds in that extra space.

 

Sue Hammond

Thanks Wendy. I'm not sure I completely understand but I am trying to resize the text box. I do have a title and the user has to click on the marker to see the text.

I think what you're saying is that the scrolling panel is just part of a text box in a marker unless you expand the text box. Is that right?

Sue Hammond

The text is smaller than the text box. But to get rid of the scrolling panel, I have to make it much bigger. Then  there's a lot of white space. I can't figure out if the scrolling panel comes with the marker or is added by me somewhere....I'm copying and pasting these from slide to slide.

The tutorial is great but does not mention this issue.

Sue Hammond

Thanks Wendy. I appreciate all the time you and Ashley have taken. The reason I'm trying not to create a new one is that when I copy and then paste in a new slide, it goes to the same location so it's consistent. Most slides have these so it's a lot to start over.

and I did do that and for some reason the title text turned 90 degrees! I have no idea how that happened. Plus I couldn't find where I could fix that!

I do think I have learned what not to do next time and how to fix it. There still doesn't seem to be a lot of specifics on the scrolling panel and the marker on the website. Or in the reference books I have.

Ashley Terwilliger

Hi Sue,

As far as the scroll bar in your marker it seems that there were some additional line returns underneath your initial text - and as such the scroll bar was created for the smaller sized marker. I took those out, and then it looked normal. 

Hope that helps and Wendy's suggestion as well in terms of duplicating slides vs. copy/paste objects is also something to keep in mind. 

Sue Hammond

Thanks Wendy. I'm too far along to redo the slides but it's a great suggestion for the future.

Ashley, I did look for and delete line returns but the scrolling panel is still there. I have to delete it and start over to get one without. I would never have thought to look for returns so thank you. I learn so much by asking.

Ashley Terwilliger

Hi Sue,

First, replying via email includes your signature here so you're welcome to edit the post to remove that information if you wish. 

As for the VM set up, that as you mentioned should be ok if you're following the practices outlined here. I am on a PC, but I'll see if one of my colleagues who is using Storyline on a Mac VM set up could see if she's able to fix the scrolling panel in the same way I did. 

Ashley Terwilliger

Hi Sue,

I just had my colleague Christie test this set up, she's using a VM of Windows 7. She was also able to delete the line returns and then the scroll bar disappeared. So if your install of Storyline is behaving differently and you've confirmed all the other best practice items mentioned you'll want to look at going through the repair steps here.