Seek Bar Stutter

Hello All!

We are going to be including the seek bar in our new template due to restrictions in SL3. There seems to be an issue with the seekbar vs timeline. About ever 2 sec the seek bar freezes for about a quarter second. By the time the audio and timeline are complete the seek bar has not reached the end and continues to load for about 3 to 4 seconds after the timeline should be complete.

Really need this to work correctly. Thanks in advance for any help!

5 Replies
Ali Goulet

That definitely sounds unexpected, Christian! Thanks for letting us know about it.

I have a couple questions to better understand what's happening here:

  1. Is this happening while previewing the course right in Storyline 3, or when you're viewing the published output?
  2. Can you share your .story project file here so I can do some testing? You can add it as an attachment right to a comment.

Thanks again!

Christian Cuneo

This is happening when viewing the published output, I dont think i can include the .story file as there is a lot of custom work going on for our template. I will see if i can recreate the issue with a basic template. The only things we are doing with JS is player.GetVar() and player.SetVar() so i wouldnt think that that would be an issue.

Ali Goulet

Ah, ok. Thanks for the clarification, Christian! 

If you're able to create an example, I'd be happy to take a look.

Also, when you're testing the published output- make sure to upload it to the environment it's published for. For instance if you published for web, you'll need to upload it to the web to test it properly. If you're viewing it locally on your computer, you may run into some unwanted behavior. 

Keep me posted!