Seek Bar Stutter
Jun 19, 2017
Hello All!
We are going to be including the seek bar in our new template due to restrictions in SL3. There seems to be an issue with the seekbar vs timeline. About ever 2 sec the seek bar freezes for about a quarter second. By the time the audio and timeline are complete the seek bar has not reached the end and continues to load for about 3 to 4 seconds after the timeline should be complete.
Really need this to work correctly. Thanks in advance for any help!
5 Replies
That definitely sounds unexpected, Christian! Thanks for letting us know about it.
I have a couple questions to better understand what's happening here:
Thanks again!
This is happening when viewing the published output, I dont think i can include the .story file as there is a lot of custom work going on for our template. I will see if i can recreate the issue with a basic template. The only things we are doing with JS is player.GetVar() and player.SetVar() so i wouldnt think that that would be an issue.
Ah, ok. Thanks for the clarification, Christian!
If you're able to create an example, I'd be happy to take a look.
Also, when you're testing the published output- make sure to upload it to the environment it's published for. For instance if you published for web, you'll need to upload it to the web to test it properly. If you're viewing it locally on your computer, you may run into some unwanted behavior.
Keep me posted!
Well this morning while testing the template the issue seems to be gone. So hopefully it was just a fluke!
That's great to hear, Christian! Thanks for the update.
If it does start acting up again, don't hesitate to reach back out here 😀
This discussion is closed. You can start a new discussion or contact Articulate Support.