Several Storyline functions not working after crash

Oct 07, 2013

After Storyline crashed, several features are no longer working. I've found that the 'Preview' function won't work on existing courses, but will work if I create a new course from template. Preview also won't work when I 'Save As' an existing course. Storyline also crashes when trying to add a new tab to the Player (in a course created new from template).  Any help would be appreciated. Felicity

1 Reply
Ashley Terwilliger-Pollard

Hi Felicity,

It sounds like you're having difficulty in new files as well as existing ones. Would you be able to conduct a repair of your Storyline software to see if that resolves your issues? If you're still having difficulty after repairing Storyline, please connect with our Support team and let them know what troubleshooting steps you've tried. 

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