3 Replies
Ali Goulet

Hi Eunsil,

Welcome to E-Learning Heroes! Thanks for taking the time to reach out here. Would you mind verifying that you're running the latest update for Storyline 2, Update 10? There were some improvements made in recent updates for publishing to Word. You can check which version you're on by going to Help > About Articulate Storyline

If you're running the latest update and still seeing this issue, would you mind sharing your .story project file here so I can take a closer look? You can add it as an attachment right to a comment in this thread. Thanks! 

Eunsil Lee

Dear Ali Goulet,

Thanks for your quick response. J

I’m attaching the files to this mail for your check.

Please use these files only for your look.

Please don’t share/upload them to others.

For your reference, I’ve run the latest update (update 10) and still see this issue.

Thanks in advance.

Best wish,