My organization has had trouble with getting our slide menu on the left of the course screen to stay in order if we rearrainge slides or add additional slides. We've tried cutting and pasting the slides back in in the right order, but it is still not reflected in the slide menu for the student. Any recommendations or suggestions would be very greatly appreciated!
Anyone having issues with slide order in the Player since the upgrade the other day? My slides are in order, but I have two issues since upgrade, I clicked on Player, then when I click on Menu button it hides the Player window and I have to click on Player again to have it pop back up. Does not do this when I click Resources or Glossary. Than on the menu - slides are listed all over the place, and I know I didn't create it that way and it displayed fine a week ago. The Scenarios were really out of order but I fixed them...but then thought before I adjust the rest to check here if anyone has issues...I did press the reset story button and it fixed it all, but curious if anyone else noticed the issue.
I have not seen this issue reported. I just took a look and I'm unable to replicate it as well.
Are you able to replicate this each time you're in the Player and click on Menu? If so, I'd love a Peek 360 recording so that I can share this with the team.
Thank you for sharing this information! I can see how the menu is out of order in both the course and from the Review link.
I've also noticed that you've submitted a case regarding an issue with a quiz in a course. Ronaziel, one of our Support Engineers, is handling your case so I've passed this information along as well.
Make sure to continue working in the support case so that we can investigate the root of the error! I'll be following along to see what the fix is!
18 Replies
Hi Jake,
You probably need to reset the menu from the story, to do so, click on Player, go to the menu tab and follow the information on the image :
Hope it helps and have a nice day!
annie
Thanks Annie! that worked perfectly
Hi Rebecca! Glad that Annie's solution shared here worked for you as well and thanks for sharing
This was very helpful.
I had the same issue and this question helped 3 years later! Thank you!
Thank you!!!
Woo hoo Terry! Glad this was able to help you out as well and thanks for chiming in to share.
I wanted to welcome you to E-Learning Heroes as well :)
Thank you!
Anyone having issues with slide order in the Player since the upgrade the other day? My slides are in order, but I have two issues since upgrade, I clicked on Player, then when I click on Menu button it hides the Player window and I have to click on Player again to have it pop back up. Does not do this when I click Resources or Glossary. Than on the menu - slides are listed all over the place, and I know I didn't create it that way and it displayed fine a week ago. The Scenarios were really out of order but I fixed them...but then thought before I adjust the rest to check here if anyone has issues...I did press the reset story button and it fixed it all, but curious if anyone else noticed the issue.
Hi Teresa,
I have not seen this issue reported. I just took a look and I'm unable to replicate it as well.
Are you able to replicate this each time you're in the Player and click on Menu? If so, I'd love a Peek 360 recording so that I can share this with the team.
Thanks Leslie, when I have a few minutes, I will build a quick test course and see if it happens.
https://360.articulate.com/review/content/84f31343-a0b6-46cd-b85b-729f208f758f/review - Peek recording. Didn't have to create new, it did it again within the course I was working on.
https://360.articulate.com/review/content/739f1a35-e7ba-49a1-ac11-18b79715d8e1/review - Review - see Menu see Scenario 6, 10, 7,8 etc...but if you go through the course it will go properly through 6, 7,8 etc...I won't reset yet til I hear from you. Now I did duplicate Scenario 6 for 10 so I didn't start from scratch ....
Attached full storyline file in case.
Hi Teresa!
Thank you for sharing this information! I can see how the menu is out of order in both the course and from the Review link.
I've also noticed that you've submitted a case regarding an issue with a quiz in a course. Ronaziel, one of our Support Engineers, is handling your case so I've passed this information along as well.
Make sure to continue working in the support case so that we can investigate the root of the error! I'll be following along to see what the fix is!
Thanks Lauren, I did mention in my quiz issue that I was having other issues, so great that Ronaziel will look at it all.
You're an angel - Still seven years later. Thank you!
Thank you! Praise the Lord!
I'm glad that this conversation was able to help you as well, David. I appreciate you chiming in to share, and welcome to E-Learning Heroes. 😊
Thanks, I needed that info :)