I'm working on a Windows 8.1 system and I installed Storyline 2 and a character pack (8 character bundle). The first time I launched everything worked fine. The second time, when I tried to open or create a project, it crashed (I sent the error report).
I uninstalled and reinstalled and that didn't fix the problem.
Has anyone run into this issue? And if so, were you able to resolve it?
The error report goes to our development team moreso as a pulse on the software performance.
I know you mentioned that you uninstalled and reinstalled, which should mean you are on the latest update and you may want to conduct the repair as shown in this article as well.
1 Reply
Hi Elizabeth!
The error report goes to our development team moreso as a pulse on the software performance.
I know you mentioned that you uninstalled and reinstalled, which should mean you are on the latest update and you may want to conduct the repair as shown in this article as well.
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